Store360 helps customers discover products, ask questions, compare options, receive personalized recommendations, build their cart, and complete their purchase — in natural language, grounded in real-time store context.
Store360 is a conversational commerce platform that adds an AI-powered layer to existing storefronts and customer journeys.
Customers discover products, ask questions, receive recommendations, add items to their cart, and move smoothly through checkout and fulfillment — with every answer grounded in your catalog, policies, and offers.
The opportunity
Browsing was the old default. Guidance is the new one.
Traditional storefronts are built for browsing, but today’s customers expect faster answers, more guidance, and a more interactive way to shop.
Store360 turns static storefronts into guided shopping experiences — without replacing the existing website, in-store journey, or operating model.
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How It Works
Six parts, one conversational journey
Shopper Experience
Guides customers from discovery to decision, cart building, checkout, and fulfillment through one seamless conversational journey.
Dashboard & Control Center
Gives teams live operational visibility, performance tracking, and quick access to the tools needed to manage the platform.
Store Core
The knowledge and business-configuration layer that grounds every conversation in store context, policies, products, offers, and services.
Commerce Modules
Supports product catalog management, promotional campaigns, and service configuration to improve discovery and conversion.
Insights & CRM Intelligence
Turns customer interactions into actionable analytics, search intelligence, customer profiles, and optimization opportunities.
Fulfillment & Reservations
Connects conversations to order orchestration, reservation flows, pickup, and fulfillment status.
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Ideal For
Designed for multiple store types
One layer, many kinds of storefront
Store360 is designed for:
Department stores
Specialty retail
Travel retail
Grocery and deli businesses
Restaurants and cafés
Pharmacies
Home and lifestyle chains
E-commerce and omnichannel businesses
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Business Value
What changes once the layer is live
01Increase conversion and basket size
02Sell and support customers 24/7
03Reduce friction from discovery to checkout
04Strengthen customer engagement
05Turn interactions into customer and operational intelligence
06Enhance existing storefronts without replacing them
Take the next step
See Store360 on the storefront you already run
Store360 turns the storefront you already run into a guided, intelligent shopping experience — more responsive, more personal, and ready to convert 24/7. Tell us where you sell and we’ll walk you through it.